WAITLIST PROCEDURE.
Our regional board is trying our best to serve many players in our community.
Due to increasing late sign-ups of players it is no longer possible to meet the required minimum lead times for uniforms, inform coaches with sufficient time to reach out to parents to have their first meeting and to train coaches, referees and other volunteers on time before the soccer season opens. The current system offers the waitlist solution for parents which prefer to sign up late,
Many players are on the waiting list to hear from us. Some parents have taken a very long time to respond which delays and limits the opportunities for other players. In order to serve our community in the best way and get many players as we can accommodate on teams, we had to limit the response time to 3 days. See below procedure.
1. Why a player is put on the waiting list.
a. The registration period is closed.
b. The max number of players in the division has been reached.
2. What does it mean to be on a waiting list?
a. The system will send an email that you are on the waiting list.
b. There is no guarantee that the player has a place on a team but may have a chance.
c. A waitlisted player shows $0 charge in your account.
d. Check your email often.
3. How are players taken of the waiting list?
a. Players on the waiting list are taken off on a first-on first-off basis.
b. An opening for a player on a team becomes available.
c. The system will send an email with instructions to go to your account and pay the open balance.
d. Click on the View/Pay in your shopping cart in your account to pay the balance.
e. This has to be done within 3 days.
f. If registration completes with payment of balance, then the player is placed on a team.
4. What happens if registration is not completed in 3 days after a player is taken off the waiting list?
a. That player has lost the immediate opportunity to get on a team.
b. The next player on the waiting list is offered the opportunity starting step 3c.
c. This continues until the waiting list is empty or a player is properly registered with payment.
Frequently Asked Questions.
Q1: When I registered and was placed on the waitlist, I thought I paid.
A1: All waitlisted players have a $0 registration charge even going through the entire registration procedure.
If you paid, then the system will generate a receipt to your email.
Q2: I thought I was on the waiting list but now I am taken off but not registered.
A2: When a player is taken of the waiting list, the parent has 3 days to pay the registration balance.
Q3: I did not get a message that my player was taken of the Waitlist and pay the balance.
A3: Make sure that your account on Sports connect has the latest information on email and phone number.
Q4: Is the player who missed the opportunity for immediate placement back on the waiting list?
A4: Re-registering must be done manually by the parent after a player is taken of the waiting list.