REFUND POLICIES FOR 2022 FALL SEASON
Our region understands that at times there are reasons that a player may not continue with the soccer season after registering.
Your registration fee consists of:
a - Regional fee which is for costs running the regional soccer program (may be refundable)
b - National fee which is for insurance and administration of the player (non-transferable, non-refundable)
c- Transaction fees which are paid to companies like Sports Connect to handle the payment transactions (non-refundable, non transferable)
Refunds minus any charges to the region are available until July 22, 2022. All refund requests must be received by email at [email protected] (please include REFUND REQUEST in the subject line.) Please allow 4-6 weeks to process your refund as it will be discussed in our next board meeting. Sometimes it may take longer if the board is unable to meet and discuss the case.
Registration refunds requested prior to the registration closing date will receive all monies paid except for the $20 AYSO National fee and any transaction fees. The refund request must be in writing and the date on the postage stamp or the email received by our Regional Commissioner will be used as reference. Any request by phone or text msg MUST be followed with an e-mail in which the formal request is made. The date of the email is your request date. The board will not consider refund requests after registration closing date
Refunds will be paid to the person, primary account holder, who made the registration for the player(s). Refunds will not be in cash but by check or electronic means.
Only apply once and send one email for a refund for a child. Multiple requests for same child may cause delay or reject a refund request.
All refunds must be approved at a board meeting, which are held normally every 4 to 6 weeks. The regional board decision is final.
All request for a registration refund must be made in writing. We prefer email from the parent /guardian who is the primary account holder.
Mail to our POBOX is acceptable but date stamp must be before the closing date:
Address to: [email protected]
Subject: REFUND REQUEST FOR <player's name> {SPRING SEASON 2022]
body of email: Player's full legal name, DOB, reason for request, Valid US mail address, phone number.
NOTES:
The refund process will start with verification of the registration of the child on our Sports Connect portal. Incomplete registration will reject the refund request.
The refund request will be forwarded with details to the regional board which will table it for the next board meeting for approval and payment processing.
The Regional Treasurer will prepare the check and have it signed by the Regional Commissioner before it will be mailed or handed to the parent.
NOTES:
The transaction fees are not refunded by Sports Connect. A transaction fee is charged every time a transaction is initiated for payment.
We recommend that all players in one household are registered in one order with one payment.