When AYSO Region 73 issues a refund, here’s what you’ll see in your Sports Connect account:

• The original registration order (the one you created when signing up your player) will show the status “CANCELLED.”

• A new order number—called the cancellation order—will appear with the status “COMPLETED.”

This second order reflects the non-refundable portion (usually the AYSO National Fee and the Sports Connect transaction fee). Even if Region 73 decides to refund you more than the system allows, the Sports Connect display won’t fully show that difference—it will still show the small “cancellation order” amount as the retained or non-refundable total.

Example:

Before refund:

• Order 1212987654 — 4/4/2021 — $177.75 — Registered

After refund:

• Order 1212987654 — 4/4/2021 — $177.75 — Cancelled

• Order 1219987564 — 5/5/2021 — $27.75 — Completed (non-refundable system portion)

If the commissioner issued an exceptional, full refund, you would receive the full regional fee (e.g., $130), but Sports Connect would still display the small “non-refundable” order because the platform isn’t built to remove those automatically.